Privacy Policy

Introduction

Welcome to Chaptr! This Privacy Policy explains how Chaptr ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.

Information We Collect

1. Information You Provide to Us

When you create an account or use our Service, you provide us with:

• Name/Username
• Email Address
• Date of Birth (to verify you are 13 or older)
• Password (encrypted and stored securely)
• Profile Picture (optional)

When you use our Service, you may also provide:

• Reviews and comments about books
• Reading notes and reflections
• Messages to other users
• Book club discussions and posts
• Any other content you choose to share

2. Information We Collect Automatically

When you use our Service, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Information: Features you use, actions you take, time spent on the Service
• Log Data: IP address, browser type, pages visited, time and date of visits
• Crash and Error Reports: Through Sentry (our crash reporting service)

3. Mobile Device Permissions

We may request the following optional permissions:

• Camera/Photo Library: To upload a profile picture. You can deny this permission if you prefer not to have a profile picture.

We do NOT collect:

• GPS location data
• Your actual book files or reading materials

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, maintain, and improve our Service
• Personalize your experience and show you relevant content
• Enable you to connect with other readers
• Send you Service-related notifications and updates
• Respond to your comments, questions, and support requests
• Detect, prevent, and address technical issues, fraud, or abuse
• Analyze usage trends to improve our features
• Comply with legal obligations

How We Share Your Information

1. With Other Users

Depending on your privacy settings and actions:

• Your profile information (name, username, profile picture) may be visible to other users
• Reviews, comments, and notes you post publicly are visible to other users
• Your reading activity may be shared with your connections
• Messages you send to other users or in book clubs

2. With Service Providers

We share information with third-party service providers who help us operate the Service:

• Supabase: For backend infrastructure, database, and authentication
• Sentry: For crash reporting and error tracking
• Open Library: For book metadata and cover images

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3. For Legal Reasons

We may disclose your information if required by law or if we believe it's necessary to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of Chaptr, our users, or others
• Prevent fraud or security issues

What We Don't Do

We DO NOT:

• Sell your personal information to third parties
• Share your information with advertisers
• Use your data for targeted advertising

Your Privacy Choices and Rights

You have the following rights regarding your information:

Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service.

If you delete your account:

• Most personal information is deleted within 60 days
• Some information may be retained for legal, security, or operational purposes
• Backup copies may exist temporarily but will be deleted in our normal backup cycle

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Encryption of sensitive data (like passwords)
• Secure servers with restricted access
• Regular security assessments
• Secure authentication through Supabase

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your password and account credentials.

Children's Privacy

Our Service is not intended for children under 13 years of age.

We require users to be at least 13 years old and verify age during account creation through date of birth. We do not knowingly collect personal information from children under 13.

If we discover that we have collected information from a child under 13 without parental consent, we will delete that information immediately.

If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us at support@chaptrnote.com.

International Data Transfers

Chaptr operates in the United States. If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have different data protection laws than your country. By using our Service, you consent to the transfer of your information to the United States and other countries.

Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• RIGHT TO KNOW: Request what personal information we collect and how we use it
• RIGHT TO DELETE: Request deletion of your personal information
• RIGHT TO OPT-OUT: We do not sell personal information
• RIGHT TO NON-DISCRIMINATION: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@chaptrnote.com. We will respond within 30 days.

Your European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at support@chaptrnote.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)
• Notifying you through the Service

Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

Third-Party Links

Our Service may contain links to third-party websites, services, or resources (such as book retailers or author websites).

We are not responsible for the privacy practices of these third-party sites. This Privacy Policy applies only to information collected by Chaptr.

We encourage you to read the privacy policies of any third-party sites you visit.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@chaptrnote.com

App: Settings > Help & Support

For privacy-related inquiries, we will respond within 30 days.